I don’t know how to express my gratitude for the way your team handled my mom’s move. I walked into her new apartment last night expecting it to be “ready” for her to stay and that would have been more than enough for us under the trying trifecta of circumstances you executed this move under (holiday/ rush scheduling combo, me with COVID and thus minimally present and COVID restrictions at the senior living facility). Instead, I saw a warm, welcoming and completely prepared environment that had everything arranged in the best possible way and organized beyond my wildest expectations. It was simply lovely and lifted my mom’ spirits enormously after enduring weeks of non-stop but necessary change to get her the daily living support now required.
You all are simply amazing and the service you provide (great project management skills blended with the nuanced arts of working with families in challenging times and creating personalized environments) is invaluable as the population ages and so many of us will manage or parents’ / relatives’ aging journeys with requisite relocations and downsizings. Sterling Estates gave us your information as a top option to help us and we are so grateful (thank you, Landis)!
Thank you from the heart to every Changing Spaces team member who participated in making this stressful time for us so much smoother; we would have been lost without finding you all.

Marla G